Shipping Policy

At Veritas Leather, we aim to deliver your order safely and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

Once your order is placed, our team starts processing it as quickly as possible. Order processing usually includes payment confirmation, product preparation, quality checking, and packaging.

Processing times may vary depending on product availability, order volume, or custom product requirements.

Shipping Time

Delivery time may vary depending on your location, courier service, and external conditions. Once your order is shipped, you will receive tracking details if available.

Please note that delivery delays may happen due to courier issues, weather conditions, customs clearance, holidays, or incorrect shipping information.

Shipping Charges

Shipping charges are calculated and displayed at checkout before you complete your order. In some cases, Veritas Leather may offer free shipping promotions for selected products or locations.

International Shipping

Veritas Leather may ship orders internationally depending on the available shipping options at checkout. International delivery times can vary based on the destination country and customs process.

Customs, Duties, and Taxes

For international orders, customers may be responsible for customs duties, import taxes, or local charges applied by their country. These charges are not included in the product price or shipping fee unless clearly mentioned.

Veritas Leather is not responsible for any customs charges, delays, or restrictions applied by the destination country.

Incorrect Shipping Information

Customers are responsible for providing complete and correct shipping details at checkout. Veritas Leather is not responsible for orders delayed, returned, or lost due to incorrect or incomplete address information.

If you notice an error in your shipping details, please contact us as soon as possible before your order is shipped.

Order Tracking

Once your order has been shipped, tracking information may be shared with you by email or through your order account. Tracking updates depend on the courier service and may take some time to appear.

Lost or Delayed Packages

If your package is delayed or missing, please contact us and we will help you check the status with the shipping provider. However, Veritas Leather is not responsible for delays caused by courier companies or customs authorities.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible with clear photos of the package and product. Our support team will review the issue and guide you through the next steps.

Contact Us

If you have any questions about shipping or delivery, you can contact us at:

Email: support@veritasleather.com
Website: https://veritasleather.com